Expert Interviews: Journalists Failing in 2026?

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Opinion:

The art of conducting compelling expert interviews for news professionals isn’t just about asking questions; it’s about strategic psychological engagement, rigorous preparation, and an unwavering commitment to truth that, frankly, most journalists today are failing to master. This isn’t a mere suggestion for improvement; it’s the fundamental differentiator between forgettable filler and genuinely impactful journalism. Are you truly prepared to extract the nuanced insights that shape public understanding, or are you just going through the motions?

Key Takeaways

  • Thoroughly research your expert and their specific contributions to their field, focusing on their most recent publications or projects from the last 12-18 months.
  • Develop a core interview thesis with 3-5 challenging questions designed to elicit novel insights, not just confirm existing narratives.
  • Employ active listening techniques, including mirroring and open-ended follow-ups, to encourage deeper elaboration from your expert.
  • Always record interviews using a dual-redundancy system (e.g., dedicated digital recorder and smartphone app) to prevent data loss.
  • Conclude each interview by asking the expert what question you should have asked but didn’t, offering a final opportunity for unique perspective.

The Myth of the “Off-the-Cuff” Interview

Many aspiring journalists, and even some seasoned ones, harbor a romanticized notion of the spontaneous, brilliant interview emerging from sheer journalistic instinct. This is a dangerous fantasy. In my two decades covering everything from local zoning disputes in Midtown Atlanta to international trade negotiations, I’ve seen this approach consistently yield superficial soundbites and missed opportunities. The reality is that truly insightful expert interviews are painstakingly crafted. We aren’t just looking for quotes; we’re seeking to understand complex issues through the lens of someone who has dedicated their career to them. This requires an almost obsessive level of pre-interview preparation.

Consider the case of Dr. Evelyn Reed, a prominent epidemiologist I interviewed for a piece on emerging zoonotic diseases back in 2024. My initial research involved not just her published papers in the New England Journal of Medicine, but also her recent conference presentations and even her public commentary on Reuters articles. I knew her specific criticisms of current surveillance protocols and her advocacy for a “one health” approach. This wasn’t about memorizing her CV; it was about understanding her intellectual battles. Because I had done my homework, I could ask questions that directly addressed the gaps in current policy, rather than just asking her to summarize her latest paper. For example, instead of “What are the challenges of zoonotic disease surveillance?”, I posed, “Given the recent failures in early detection outlined in your 2023 Lancet article, specifically regarding cross-species transmission modeling, what actionable policy changes, beyond increased funding, do you believe are realistically achievable within the next 18 months?” That specificity forces a more substantive answer.

Some might argue that over-preparation can make an interview rigid, stifling organic conversation. They suggest that a more conversational approach builds rapport and elicits more natural responses. And yes, rapport is essential – absolutely. But genuine rapport, the kind that leads to groundbreaking insights, isn’t built on ignorance; it’s built on mutual respect. When an expert realizes you’ve genuinely engaged with their work, they open up. They share the “why” behind their findings, the frustrations, the nuances that never make it into a press release. My experience tells me that a well-researched, challenging question is far more effective at building this deeper connection than generic pleasantries. It signals that you value their intellect and their time, and that you’re not just looking for a superficial quote to fill a slot.

Traditional Outreach
Journalists cold-call, email, or network for expert contacts.
Expert Selection
Vetting credentials, availability, and media experience of potential experts.
Interview Execution
Conducting interviews via phone, video, or in-person.
Content Integration
Incorporating expert quotes and insights into news articles.
Audience Reception
Public assesses credibility and value of expert commentary.

The Art of the Challenging Question

The goal of an expert interview isn’t to confirm your preconceived notions. It’s to push beyond them, to uncover something new. This means asking questions that might make both you and the expert a little uncomfortable. I recall a client last year, a fledgling reporter for a local Atlanta publication, who was covering a contentious rezoning proposal near the BeltLine. Her initial question list was essentially a series of “yes/no” or “please explain” prompts. When she interviewed a prominent urban planning professor from Georgia Tech, her questions were met with polite, but ultimately unrevealing, textbook answers.

I advised her to rethink her approach. Instead of asking, “Do you think the rezoning will impact traffic?”, I suggested she ask, “Considering the projected increase in vehicle miles traveled (VMT) based on the city’s own impact study, and juxtaposed with the Mayor’s public commitment to reducing car dependency by 15% by 2030, how do you reconcile this specific rezoning approval with those broader strategic goals?” This isn’t just a longer question; it’s a question that forces the expert to engage with potential contradictions, to offer an informed opinion that goes beyond simple facts. It’s about probing the gray areas, the trade-offs, the unspoken assumptions.

The best questions often come from identifying the tension points in an expert’s work or the broader discourse. Where do their findings diverge from conventional wisdom? What are the limitations of their research? What are the ethical implications of their recommendations? These are the questions that unlock truly valuable content for your audience. A Pew Research Center report from 2022 highlighted a persistent public distrust in media, partly due to a perceived lack of depth and critical analysis. Challenging questions are our antidote to that distrust. They demonstrate rigor. For more on how to approach complex topics, consider how AI forecasts global events.

Beyond the Transcript: Active Listening and Follow-Up

Even with the most meticulously prepared questions, the interview itself is a dynamic, fluid exchange. This is where active listening becomes paramount. It’s not just about hearing the words; it’s about understanding the unspoken, the hesitations, the shifts in tone. I remember an interview with a senior analyst at the Federal Reserve Bank of Atlanta regarding regional economic forecasts. He was discussing inflation pressures, and while his initial answers were fairly standard, I noticed a slight pause, a subtle shift in his gaze, when he mentioned “supply chain normalization.” Instead of moving to my next pre-planned question, I interjected, “You hesitated there. What specific aspect of ‘normalization’ concerns you most right now, given the ongoing geopolitical volatility?” That unplanned follow-up led to a five-minute explanation of potential “black swan” events in the Red Sea shipping lanes that no one else was publicly discussing at the time.

This isn’t about being confrontational, but about being genuinely curious and present. It means being willing to abandon your script if the expert offers a more compelling tangent. It means asking “Why?” five times in a row if necessary, like a persistent toddler, until you get to the root of an issue. Too often, journalists are so focused on getting through their list that they miss the gold buried just beneath the surface of an expert’s initial response. My team at “The Daily Dispatch” newsroom in downtown Atlanta has a standing rule: every interview must include at least three spontaneous follow-up questions that were not on the original list. This forces us to truly listen.

And here’s an editorial aside: never, ever rely solely on your memory or even quick notes for an expert interview. Always record. Always. I’ve heard every excuse, from “my phone died” to “I prefer a more natural conversation.” The truth is, without a reliable recording, you’re leaving yourself open to misquotes, misinterpretations, and ultimately, a compromised story. Use a dedicated digital recorder and a backup app like Otter.ai simultaneously. This redundancy is non-negotiable. We had an incident five years ago where a critical interview with a state senator about a proposed bill for the Georgia Department of Community Affairs was lost due to a corrupted file. The resulting scramble and loss of specific quotes taught us a hard lesson. Don’t repeat our mistakes.

The pursuit of truth through informed dialogue is the bedrock of credible journalism. Mastering the art of the expert interview isn’t a luxury; it’s a professional imperative that distinguishes genuine insight from superficial reporting, ensuring our audiences receive the depth and clarity they deserve.

How do I find the right expert for my news story?

Begin by identifying the specific academic discipline or professional field most relevant to your topic. Search university faculty directories, think tank websites (e.g., Brookings Institution, Council on Foreign Relations), and professional organizations. Look for individuals who have published recently on your specific sub-topic or who are frequently cited in reputable news sources like AP News. Don’t be afraid to ask other experts for recommendations, as they often know who the true thought leaders are.

What’s the best way to prepare for an interview with a busy expert?

Before reaching out, conduct thorough research on their background, publications, and current projects. When you make contact, clearly state your story’s angle, why you believe their expertise is crucial, and the estimated time commitment. Provide a brief list of your core questions beforehand, demonstrating your preparation and respecting their time. Be flexible with scheduling and offer to conduct the interview via their preferred method, whether it’s a quick phone call or a video conference.

How can I ensure the expert provides actionable insights rather than just general information?

Frame your questions to demand specific examples, data, and forward-looking analysis. Instead of “What are the challenges?”, ask “Can you provide a concrete example of a recent challenge and how it was or wasn’t addressed?” Follow up general statements with “What are the practical implications of that for [specific group/policy]?” or “What’s the most unexpected finding from your recent research on this topic?” Push for predictions, recommendations, and dissenting opinions.

What should I do if an expert is evasive or gives overly technical answers?

If an expert is evasive, rephrase your question more directly, perhaps referencing a specific public statement or data point. For overly technical answers, politely interrupt and ask for clarification, stating, “Could you explain that in layman’s terms for our audience?” or “Can you give me an analogy that would make that concept clear?” It’s your job to translate complexity for your readers, so don’t be afraid to ask for simpler explanations.

Should I share my article with the expert before publication?

Generally, no. As journalists, our responsibility is to our audience and to maintaining editorial independence. However, it is ethical and often beneficial to offer to send specific quotes back to the expert for accuracy checking, especially if the topic is highly technical or sensitive. Clearly state that you are checking for factual accuracy of their statements, not for editorial approval of the entire piece. Always maintain control over the final published content.

Christopher Cortez

Senior Editorial Integrity Advisor M.A., Journalism Ethics, Columbia University

Christopher Cortez is a leading authority on media ethics, serving as the Senior Editorial Integrity Advisor at Veritas Media Group for the past 16 years. Her expertise lies in the ethical implications of AI integration in newsgathering and dissemination. Christopher is celebrated for her groundbreaking work in developing the 'Algorithmic Accountability Framework' now widely adopted by major news organizations. She regularly consults on best practices for maintaining journalistic integrity in the digital age, particularly concerning deepfakes and synthetic media